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| management |
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Roy Ng
General Manager
As the general manager, Roy oversees the entire operation of ABC Photo, managing all aspects of the company from production to customer relations. With a bachelor's degree in computer science as well as background in network and database support on PC and Macintosh platforms, Roy's knowledge encompasses all aspects of digital workflow from capture to storage to print. With his wide range of knowledge of digital imaging, Roy will be able to answer any questions you may have regarding your studio workflow or your traditional to digital conversion.
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| professional and consumer services |
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Wendy Dyk
Customer Service Representative
As the head of our shipping and professional departments, Wendy’s role includes the management of our extensive mail order business, as well as providing support to our professional and out of town clients regarding their orders, account balances and invoices. A photographer herself, Wendy’s work has featured in a number of local group exhibitions and has recently been highlighted in two solo shows.
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| commercial imaging |
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Launie Fairbairn
Fine Art and Commercial Imaging Consultant
Offering recommendations, quotes and complete project production for her commercial, corporate and fine art clientele, Launie makes available her background of 25 years in the photo/graphics industry. Her professional history includes service as a photographer, graphic designer, lab technician for cibachrome, c-print, B&W, film reproduction plus knowledge with pre-press, silkscreen and digital electrostatic/inkjet/airbrush/lightjet technologies. Understanding the clients' needs with solutions for suitable substrates, quality output and appropriate finishing are her specialties.
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Bill Boutin
Fine Art and Commercial Imaging Consultant
As a project manager for his fine art and commercial clients, Bill’s responsibilities include project quotations and consultations, but most importantly the managing of your project from initial concept through the entire production process ensuring that your expectations are met. With more than 20 years experience in the professional visual arts, multimedia, exhibit and display markets, Bill will be able to assist you in your projects large or small.
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| commercial printing |
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Phu Le
Traditional Printing Department Manager
Phu has been an employee at ABC Photo for more than 20 years with a wealth of knowledge and experience in large format traditional custom printing. As well as managing the traditional custom enlargement department, Phu produces many of the professional enlargements for murals, galleries and professional wall portraits. Phu is responsible for the quality control of the traditional custom enlargement department as well as handling technical inquiries.
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| hardware service |
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Dan Healey
Hardware Service Technician
Dan offers over 15 years of servicing and repairing Light Jet machines, a background in Robotics & Automation from BCIT in addition to a wealth of knowledge and information about the digital printing industry. Known for his unique ability to keep tight, consistent control over media output, Dan also brings complete knowledge of the workings of the LightJet hardware and software functions, as well as the ability to diagnose and repair many systems and machines used at ABC Photo.
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